Get in Touch With Us
Whether you have spotted something that needs correcting, want to suggest a casino we should review, or simply have a question about how we research and rate online casinos in the US, we want to hear from you. This page explains how to reach us and what we do with every message we receive.
How to Reach Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
When you get in touch, a sentence or two about the nature of your enquiry makes a real difference. It helps us route your message to the right person and get back to you more quickly.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common types of message we receive include:
- Content questions — If something in one of our casino reviews or comparison guides is unclear, just ask. We are happy to explain our reasoning.
- Accuracy and corrections — We take the accuracy of our information seriously. If you believe a detail is out of date or incorrect — a bonus figure, a licensing note, a payment method — please flag it and we will investigate promptly.
- New casino suggestions — Know of a newly launched US-facing online casino you think deserves a look? Tell us about it. We cannot promise to cover every suggestion, but we read them all.
- Editorial and partnership enquiries — If you represent a brand or organisation and want to explore how we might work together, please introduce yourself and describe what you have in mind. We will only consider arrangements that are consistent with our editorial independence.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you toward appropriate support resources, including the National Problem Gambling Helpline at 1-800-522-4700 and the National Council on Problem Gambling at ncpgambling.org.
- General feedback — Reader input genuinely shapes the direction of this site. If there is a topic you would like us to cover — mobile casino experiences, state-by-state regulation, payment method guides — we want to know.
What Happens After You Email
Your message is read by a member of our editorial team. We do not use automated responses as a stand-in for a real answer. Our target is two working days, though during high-volume periods it may take a little longer. We will always follow up.
If your message relates to a factual correction, we treat it as a priority. Our pages are reviewed regularly, and reader feedback is one of the most reliable ways we catch anything that has drifted out of date.
A Note on Our Editorial Independence
American Casinos is an independent comparison site. We research and review online casinos available to US players and present our findings as clearly as we can. Some of the casinos featured on this site have a commercial relationship with us — we may earn a commission if you visit a casino through one of our links. That relationship does not influence how we rank or assess any operator. Our editorial ratings reflect our own research and are not for sale.
If you have concerns about how we handle commercial relationships or want to understand our methodology, feel free to raise that in your message. We are happy to explain how we work.
Responsible Gambling — A Standing Note
Online casino gambling in the United States is subject to state-level regulation, and legal access depends on where you are located at the time you play. The minimum age to participate in real-money online gambling is typically 21 in states where it is licensed and legal. Outcomes in games of chance are never guaranteed, and the house edge means that, over time, the odds favour the casino. No strategy or system changes that.
If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, help is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed online casinos also offer self-exclusion tools, deposit limits and session-time controls. Setting these before you play is a practical step, not a last resort.
We Look Forward to Hearing From You
Accurate, independent information about new online casinos in the US is only useful if it actually serves the people reading it. Your feedback, corrections and questions are part of how we keep this site worth visiting. We appreciate you taking the time to reach out.